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What are the best practices for handling contractor and delivery sign-ins at an office?

How to manage the visitors who are not there for a meeting but still need tracking.

What are the best practices for handling contractor and delivery sign-ins at an office?
Photo: Unknown via Openverse

Not all visitors are the same

A contractor, a courier, and a client each need a different flow. Treating them identically slows everyone down and captures the wrong details.

Sorting visitor type at the start makes the rest of the sign-in relevant.

What to ask contractors

Contractors often need to acknowledge a safety briefing and note the area they are working in. Capturing that up front protects both sides.

Recording their company and expected duration helps you know who is on site and why.

Keeping deliveries quick

Couriers should be in and out fast, so a short flow that captures the carrier and the recipient is enough. Do not make them fill a full visitor form.

A quick alert to the recipient gets the package moving right away.

One log for everyone

Even quick delivery stops belong in the same log as meetings, so your record is complete. Everyone who entered is accounted for.

Filtering by visitor type later lets you review each category on its own.

Key takeaways
  • Route contractors, couriers, and guests through different flows
  • Capture safety acknowledgments from contractors
  • Keep delivery sign-ins short and fast
  • Record every visitor type in one searchable log
Julien Jimenez
Written by

Julien Jimenez

Julien Jimenez is an independent software builder based in Paris. He designs, ships, and operates focused SaaS products for small businesses and independent professionals. Read the full author page.

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